Shure Intellimix Compute Integration Guide

This document serves as a comprehensive guide that outlines the prerequisites required to successfully integrate Shure Intellimix-Compute devices with the NetSpeek platform. By meeting these requirements, users can ensure that Shure hardware is properly managed and seamlessly connected to the NetSpeek workspace. This preparation enables smooth testing during room checks and guarantees that devices remain optimized for meetings, collaboration, and digital experiences.

Enabling NetSpeek Integration for Shure Intellimix

Prerequisites

Before beginning the integration, confirm the following:

  • Your Shure IntelliMix-Compute device is powered on and connected to the same network as your NetSpeek Edge.
  • You have access to the Shure Web Application or Control Software.
  • You know the device IP address, port, shared key, and passphrase.
    • The shared key is an API key which is generated by Shure’s software when System API runs for the first time. This key is found at C:\ProgramData\Shure\SystemAPI\Standalone\Security\sharedkey.txt on the device when accessing via Remote Desktop Protocol or other methods.

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    • The device IP address, port and passphrase are all configured in the initial setup of the Shure System API Server – you may need to contact your administrator if this information is not known.

Step 1. Add Device to NetSpeek Room Canvas

Device Provisioning Flow

  1. In the NetSpeek Console, navigate to left sidebar and click Room Management
  2. Select the room you wish to add your Shure Device to
  3. Click Launch Room Canvas
  4. Click Add device to room
  5. Choose Shure IntelliMix Compute from the device model list.
  6. Select an integration of type “Netspeek Edge Client”
  7. In the configuration panel, enter the following fields:
    • Device IP Address (static/reserved IP configured on the Shure IntelliMix-Compute device during its setup)
    • Shared Key
    • Passphrase
    • Port (Shared Key, Passphrase, and Port are all as configured in the Shure device’s settings)

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First-Time Integration Approval

  • Once added, NetSpeek will now be able to perform operations on your Shure Intellimix-Compute device.

Step 2. Troubleshooting

Connection Issues

  • Confirm the IP address is correct and reachable from the NetSpeek network.
  • Ensure the port used is not blocked by firewall rules on the machine running your NetSpeek Edge.
  • Re-check that the Shared Key and Passphrase match exactly between Shure and NetSpeek.

Network Environment Issues

  • For enterprise or VLAN networks, ensure the Shure device and NetSpeek Edge are on the same subnet.

Resetting Device

  • If pairing fails repeatedly, try to restart the Shure device.
  • As a last resort, reset the device to factory defaults and repeat the setup process.

Support

If you run into any issues during onboarding or have questions, contact NetSpeek Support at support@netspeek.com.